CVE-2026-85743
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, multiple outbound paths in Helper::downloadRemoteFile(), Helper::checkPort(), Helper::sanitizeRemoteUrl(), MailboxesController.php, and ModulesController.php do not consistently enforce a sink-level restricted-host policy. An authenticated administrator, or another authenticated user permitted to change mailbox connection settings or trigger module update or installation paths, can supply attacker-controlled URLs or hosts. The independent download and port-test sinks can reach encoded or otherwise uncovered loopback and internal addresses. The redirect-validation bypass additionally requires a configured whitelist that permits the original and final hosts while a restricted internal host appears only as an intermediate redirect hop. No unauthenticated SSRF path is established. The server can consequently contact loopback and internal services, provide a blind internal port oracle, and retrieve internal HTTP responses into application-controlled download sinks. This issue is fixed in version 1.8.230.
Executive briefing
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Evidence confidence: Not assessed Evidence-derived, not an exploitability verdict
Severity & attack characteristics
CVSS vector:CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:L/A:L
Technical explanation & impact
Technical root-cause details are not available in the current source record.
Assess the impact using the published CVSS metrics and the affected vendor component.
Affected products and versions
NVD has not supplied machine-readable vulnerable CPE product/version entries for this CVE. This is an information gap, not proof that no products are affected. Check the vendor advisory references below.
Remediation & validation
- Identify exposure by comparing the affected product and version ranges with your asset inventory, SBOM and externally exposed services.
- Review the linked vendor security advisory or patch notes. Upgrade to a vendor-confirmed fixed release; do not infer a fixed version from the CVE description.
- Until patched, consider restricting network access or disabling the affected feature where operationally safe. These are temporary controls, not a substitute for a vendor fix.
- Validate the remediation with a version check and vulnerability rescan, then retain change evidence.
No fixed version is displayed unless it is explicitly established by a vendor advisory. Follow the vendor's release notes for exact product and branch applicability.
Vendor advisories, patches & exploit references
- https://github.com/freescout-help-desk/freescout/commit/09799fd4bcf731704bc2099a87bca0cf18d20acb VENDOR security-advisories@github.com
- https://github.com/freescout-help-desk/freescout/commit/a4c587cf1fff87eae7d3e4f297fa4cc81ba28704 VENDOR security-advisories@github.com
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.230 VENDOR security-advisories@github.com
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-6w8v-qp43-vg2h VENDOR security-advisories@github.com